Patient portals and other e-tools provide patients with secure, online access to their personal health information and offer an opportunity to communicate with providers beyond each episode of care or appointment. Access and use of patient portals and e-tools facilitate more active and reciprocal communication between patients and their health teams, leading to greater patient engagement and involvement in their healthcare.
The intent of this metric is for practices to have an electronic tool that allows patients to access their medical record and have an easy, direct way to communicate with their providers.
Does the practice use an e-tool (patient portal or other e-connectivity technology) that is accessible to both patients and clinicians and that shares information such as test results, medication list, vitals, and other information and patient record data?
You’ll meet this metric if:
Your practice uses (and makes available to all patients) an e-tool that allows patients to access their medical record and have an easy, direct way to communicate with providers.
For more information on e-tools and e-connectivity, visit the Office of the National Coordinator for Health Information Technology website (Link).
Another helpful resource may be found at OpenNotes (Link).