Shared decision-making is a process by which patients and their providers work together to discuss healthcare options and make shared decisions about procedures, tests, and treatment options. Shared decision-making is really about having two-way conversations with patients, not simply sharing information about their diagnoses and offering recommendations. Shared decision-making is about actively listening and inviting patients to share their thoughts, concerns, and goals for care. Share decision-making is an opportunity to build mutual trust and to create plans of care that will lead to greater follow-through and self-management.
The intent of this metric is to ensure that patients (and their families and caregivers, according to patient preference) are authentically part of the care team.
Does the practice support shared decision-making by training and ensuring that clinical teams integrate patient-identified goals, preferences, and concerns into the treatment plan (e.g. those based on the individual’s culture, language, spiritual, social determinants, etc.)?
You’ll meet this metric if:
Your practice is using a tool to promote and teach shared decision making in order to ensure that patients (and their families according to patient preference) are authentically part of the care team.
- AHRQ Patient Decision Aids (Link)
- Mayo Clinic Shared Decision Making National Resource Center (Link)
- Option Grids (Link)
- Ottawa Personal Decision Guide (Link)
- Informed Decision Making (Link)
- Ask Me 3: Good Questions for Your Good Health (Link)
- Choosing Wisely: 5 Questions to Ask Your Doctor Before You Get Any Test, Treatment, or Procedure (PDF)